A Legacy of Kindness in Memory Care
Ann Truax’s Story
For seven years, people walking through the doors of The Arbor at Avamere Court in Keizer, Oregon were greeted by a familiar presence: the warm smile and caring voice of Ann Truax, Administrative Assistant. Now entering retirement, Ann leaves behind a legacy of kindness that will continue to shape this memory care community for years to come.
A heart for first impressions
As the first person many families met when visiting The Arbor, Ann understood the power of a welcoming presence.
“First impressions are huge,” she shared. “Every morning before I enter The Arbor, I say a prayer. I say it over this building that everyone will be protected and have a good day. I leave my problems at that door, because my focus is on the residents and staff.”
She continued: “We have families who walk in here looking for a place for their loved one. They want to know that their loved one will be safe here. My goal is to be a reassuring first impression and presence.”
Ann’s thoughtful touches, from greeting visitors with music from their era to her intentional, caring presence, set the tone for a place that feels safe and comfortable.
A passion rooted in family
Ann’s love for seniors and memory care comes naturally. Growing up in a small Oklahoma town surrounded by a large, close-knit family, she developed deep respect for older generations.
“Family is important and the center of my life,” Ann shared. “I carry that on with the residents here at The Arbor. Everyone here has a story. Their memory may have dimmed, that life is still there.”
That belief guided her daily interactions with residents and families. It’s also what made her role at The Arbor not just a job, but a calling.
Ann’s advice: be genuine
Reflecting on her years at The Arbor, Ann expressed deep gratitude for her colleagues.
“We have a great team here,” she expressed. “Each one has their own special talent and gift. We work together with one goal in common: to keep our residents safe and help them feel loved and valued.”
Her advice to the next person stepping into her role is simple yet profound: be genuine.
“Be yourself. Look people in the eye and acknowledge we are glad to have them there.”
A life of music
Outside of work, music has been a lifelong passion for Ann. As a young woman, she traveled the world with the international singing group Up with People, performing for world leaders, communities, and families.
“It changed my life,” she shared. “It was one of the most amazing experiences I’ve ever had.”
She and her singing group performed for presidents, queens, and local communities.
She carried her musical gift into The Arbor, where she has sung for residents and other memory care communities.
“They just open up and it’s amazing to see,” Ann expressed.
Ann plans to continue sharing her talented voice, with hopes of performing at more senior living communities. She’s also passionate about hospice and plans to volunteer during her retirement.
Looking ahead
Retirement for Ann doesn’t mean slowing down — it means embracing new opportunities to serve and create lasting memories. She’s excited to spend more time with her family, especially her new grandbaby, stay active in her church, volunteer, and travel. Her roots trace back to Ireland, and she dreams of returning there one day.
“Life is for living!” Ann exclaimed.
A Legacy at The Arbor
For Ann, The Arbor has been more than a workplace.
“We are the hidden gem,” she shared. “The first day I walked in, I knew I wanted to work here. It’s a second family. This is a special place.”
As Ann Truax enters retirement, her legacy of warmth, compassion, and music will continue to resonate throughout The Arbor. She leaves behind not just memories, but a culture of kindness that will keep welcoming seniors and families for years to come.